RESIDENTIAL PROPANE

HOME HEATING MADE EASY

NEW CUSTOMER

Our Services • Request a Quote

Manage Your Account

Order Online • View Deliveries • Pay Online

RESIDENTIAL PROPANE

Home heating made easy

New Customer

Our Services • Request a Quote

Manage Your Account

Order Online • View Deliveries • Pay Online

Altogas is here to help with all of your residential propane needs from home heating to propane appliances, outdoor heating and more. We work closely with you to help evaluate your propane delivery needs.

We offer convenience with our delivery options and budget plans. Our easy mobile app allows you to see your account in real time. We do not charge installation fees.

Residential Propane Emergency service is available 24 hours a day, 7 days a week. 

Reach out to us today!

ALTO

DeAnne Lobbezoo

Account Manager

ZEELAND

Beverly Potts

Account Manager

CHARLOTTE

Chris Cole

Account Manager

EDMORE

Chris Irwin

Plant Manager

BENTON HARBOR

Chestney Igert

Account Manager

Main: 616-622-7000

Delivery Options

Auto-Fill Delivery

With Auto – Fill Delivery, Altogas monitors your propane usage in real time using tank-monitor-technology. When Altogas sees your propane-gauge read below 35%, we’ll automatically make a fuel delivery to fill your tank.

Select this service on your Altogas Customer Service Agreement, and maintain a current balance on your account. 

In addition, Altogas’ mobile app is available for download (both IOS and Android) where you can see your tank levels and manage your account anytime.

Will-Call Delivery Option

With Will – Call Delivery, you have control to order your propane when you need it.

You monitor your own propane tank gauge and if your propane gauge reads below 35%, you must call the office to schedule a delivery—with a required minimum order of 250-gallons.

Propane deliveries occur:
Monday through Friday, 8 a.m. — 4 p.m.
Saturdays – during the Winter season

Types of Plans

Fixed Price:

This allows you to lock-in the volume of propane you’ll need for the heating season at a low price.

Budget Payment:

Once you lock-in your propane price, Altogas can help make payments easier by spreading the payments out over a 10-month period.

Pre-Buy:

This allows you to pre-buy your annual propane gallons at Altogas’ lowest fixed contract price for the upcoming season. To secure this price, simply make one full payment at the time of enrollment.

Payment Methods

Pay Online:

There’s no worry of late fees with this option. Set up your personal Altogas account on our secure payment portal with either a bank account or credit card. Pay your bill anytime, anywhere, with 24/7 access.

Pay by Mail:

Make a payment by mail using the address listed on your bill.

Pay by Phone:

Call your local Altogas office to make a payment over the phone.