Frequently Asked Questions
What Propane Delivery Options are Available
Altogas offers two convenient propane delivery options to meet your needs. With Auto-Fill Delivery, Altogas uses advanced tank-monitor technology to track your propane usage in real-time. When your propane gauge reads below 35%, we automatically deliver to fill your tank.
For those who prefer more control, the Will-Call Delivery option allows you to monitor your own propane tank gauge. When it reads below 35%, call our office to schedule a delivery with a minimum order of 250 gallons
Simply select this service on your Altogas Customer Service Agreement and maintain a current balance. Plus, you can manage your tank levels and account anytime with the Altogas mobile app available for both iOS and Android.
How long does a propane tank last?
The longevity of a propane tank depends on several factors, including the tank size, the type of appliances it fuels, and your usage habits. For a standard 20-pound propane tank, typically used for grilling, it can last approximately 18-20 hours.
For residential use, 250-gallon tanks, which hold about 200 gallons of propane, typically last around a month, while 500-gallon tanks, holding about 400 gallons, can last between 2 to 14 months, with an average of about 5 months. The longevity of a tank depends on factors such as the size of the home, the frequency of use, and the efficiency of appliances.
Is propane natural gas?
No, propane is not the same as natural gas, though they are often used for similar purposes. Propane is a type of liquefied petroleum gas (LPG) that is stored in liquid form under pressure. It is typically used for heating, cooking, and powering certain appliances.
Propane generates fewer pollutants than natural gas and has a smaller carbon footprint compared to other fossil fuels.
How many gallons in a 20 pound (lb) propane tank?
A 20 lb propane tank contains 4.5 gallons of propane and weighs 37 pounds when full.
Does propane expire?
Propane itself does not expire or go bad over time. It remains a stable and usable fuel as long as it is stored properly. However, the tank or container in which it is stored can deteriorate. Tanks have a limited lifespan and should be inspected regularly for rust, damage, or leaks. If a tank is damaged or too old, it may need to be replaced, even if it still contains propane. Proper maintenance and periodic inspection of propane tanks are essential to ensure safety and functionality.
Where to store propane tank
Propane tanks should be stored outdoors in a well-ventilated area. Place the tank on a flat, level surface away from heat sources, such as direct sunlight, flames, or high temperatures. Use a tank cover or shelter if possible.
Does propane go bad if not used?
Propane does not go bad over time because it is a stable and non-perishable gas, meaning it can be stored indefinitely without losing its effectiveness or quality.
How much propane do you go through in a month?
Monthly propane usage varies widely, but an average household might use 100-200 gallons per month for heating, hot water, and cooking, with higher usage in colder months and lower in warmer months.
At what level should you refill a propane tank?
It is recommended to refill a propane tank when it reaches about 20-30% capacity to ensure you don’t run out of fuel, especially during peak usage times in colder weather.
At what percentage should you order propane?
Ordering propane when your tank is at 30% ensures timely delivery before levels get critically low, helping avoid the risk of running out and preventing potential delivery delays during high-demand periods.